Eight minutes, one mistake, and a close that works anyway. The agent hears the opening at 0:41 and sits on it for five and a half minutes before he uses it.
He brings up his wife unprompted. That is the whole close, four minutes early — and the agent writes it down instead of spending it yet.
Ray? It's about the card you sent back — the one about the mortgage. Takes me two minutes and then I'll leave you alone.
I don't remember sending anything.
Most people don't. It had your address printed on it already. Ray, who's living there with you?
Just me since Carol passed. Why?
I'm sorry to hear that. How long ago?
Two years in March. She handled all this stuff.
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